Shipping and Policies

Posted by Gwen

 

About Little Hippie Girl Soap Company
Little Hippie Girl Soap Company does not have a walk-in sales location at this time. You can only buy my products through this website or at selected craft shows.

Craft show dates will be announced on this website, my Facebook page, and on the Hippie Girl Muse blog.

Payment Options
Little Hippie Girl Soap Company uses Paypal as the main payment method.

No PayPal account is necessary to make a purchase. You can use your debit or credit card by choosing the Paypal option during checkout.

After you submit your order, click on the "Pay Now" button. Then scroll down until you see the option to pay with credit or debit card without having to sign up for a Paypal account.

The Tax Man cometh!
Pennsylvania residents will have 6% sales tax added to your orders...sorry, kids, I pay it too!

Shipping Information
I try to ship orders within 2 days of receipt of payment. However, if a situation should arise which may unduly delay shipment, you will be contacted by email.

Due to the increase in scammers from foreign countries, I no longer accept orders from outside of the United States. As a result, the shipping cart is only set up for US shipping costs.

However, I do support our troops in the United States military. If you wish to send an order to an APO/FPO address, please contact me by email and I will do my best to help you out. There is a Priority flat rate option for APO/FPO but it is a pretty big box.

I normally ship by United States Priority Mail. I try to fit your order in the smallest possible box or padded envelope to get you the best shipping rate. I do refund unused shipping costs over $1.00 back to you. If you just want to order one bar of soap, or something else very small, email me first. I may be able to send it First Class Mail, which would be cheaper.

Shipping insurance is available, let me know if you want it added to your order. I pack your items carefully for shipping, and I have not yet had any order not arrive safely, but I have no control over what happens to your order during transit. I will not be responsible for damage to your items if you choose to decline insurance. Sorry!

If you need your order super fast, call or email me.

Shipping Rates (These are the current Priority Mail flat rates):
Up to $15.00 - $5.80
$15.01 - $50.00 - $12.35
$50.01 - and up - FREE Shipping
Free Shipping does not apply to Rush orders

Return Policy
I want you to be happy with your purchase, and I will do my best to ensure your satisfaction. Please take note of the following information concerning exchanges and refunds.

Due to the nature of soap and lotion being personal care items, these cannot be returned.

All other merchandise can be returned for exchange or refund less shipping charges within 7 days of receipt. Items must be unused and in original packaging, if applicable. Please email for instructions before returning any merchandise.

 
 
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